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Repairs & Servicing |
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Repairs and Service Calls
Crystal Clear Digital TV Reception
Your TV antenna is important for your household, school or business in providing crystal clear TV reception for everyone. Just because your existing antenna isn’t working, it doesn’t necessarily mean that it needs to be replaced. Many antennas can be serviced or repaired, often extending their life by many years and saving you money. Antenna Masters offer first class antenna services and repairs, even if you did not originally purchase your antenna from the company.
Common Antenna Issues
- Antennas broken or damaged
- Incorrect antenna and/or cables
- Cables broken or damaged
- Issues with the splitter box
- Problems within wall outlets
- Issues with the leads between TV and wall
Reasons for Antenna Issues
- Weather: storms, wind/gales, hail, heavy rain.
- Damaged
- Animals: rodents, birds, pets
- Trees: overhanging branches
- New construction: within the area deflecting signal
- Technical Interference; electrical/electronic
- Tradesman: other work interference
- Age: old and deteriorated
- Inferior product: cheap or substandard antenna
Service Calls & Assessments
In providing the best possible antenna services and repairs, an Antenna Masters technician will need to assess your specific situation during a scheduled appointment and make recommendations from there.
- Technician is sent to site to assess the situation
- Full assessment of system, checking connections, tuning etc.
- Repairs/recommendations made or quoted.
- There is a nominal Service & Assessment fee for this service.
If possible, Antenna Masters will service or repair your antenna unless it is more cost effective and beneficial to provide a new antenna installation. New antenna installations come with a written '5 year Parts and Labour Warranty.' * Ask your Antenna Masters representative for more information.
Support
Antenna Masters has a dedicated and experienced team to back up each technician with additional technical support for tough or unique antenna issues.
Future Proofing
Antenna Masters give full consideration to the future of your solution and will make recommendations that will save you money and time down the track. With a greater understanding of your system and the best way to ensure its longevity, you can make fully informed decisions.
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